General DiscussionMissing Matches (HELP ME)

there's an option to update your match history in your profile, don't know exactly where though

I have done that and still missing matches
I have seen a member of the staff helping people.
I am waiting for him.

When were the missing matches played? We can only see your last 500 matches played - if you played more than 500 matches before enabling statistics then we won't be able to retrieve them.

Not sure about that..
http://i.imgur.com/BeB2VNA.png
Can you try to refresh my matches like in that huge thread?

Your screenshot includes 454 *wins*, not total matches played.

The "Update Match History" button on the FAQ page does the same thing as I would do.

http://i.imgur.com/USR8r6o.png
454+455+13=922
And I just clicked that button!
Point is in DOTABUFF I am 427 - 425 while reality is I have more losses than wins(454 - 455)